One in four people have damaged their car on either a speedhump or pothole, rising to almost one in three (30%) in urban areas.

Pothole on road

The Opinium research of over 2000 drivers, on behalf of, found that over a quarter (26%), who have damaged their car on a speedhump or pothole, paid between £51 and £100 to fix it; a third (35%) paid between £101 and £250; and 8% said it cost more than £250.

Two fifths (39%) of affected drivers complained to the council about the potholes or speedhumps and more than half of them (55%) said their compliant was ignored, but 39% said action was taken as a result. One in ten (10%) went so far as to send their bill to the council.

A fifth (21%) said they had considered complaining “but didn’t see the point as nothing would change”, and 12% complained to the Highways Agency (now called Highways England / Transport Scotland, Traffic Wales or the Northern Ireland Department for Infrastructure). Instead of complaining, one in six (17%) now take a longer route to avoid potholes.

In 2017 – 2019, more than 905,000 potholes were reported on UK roads according to

Ben Wooltorton, COO,, said, Damage to cars caused by speedhumps and potholes, in particular, is becoming a big problem as councils struggle with the cost of repairing them. This cold snap will see more potholes and, as we can see from the research, repairs can run into hundreds of pounds. It really is worth avoiding them if possible and going a different way if the road is particularly bad.

To report a Pothole online go to (

*Research was conducted online by Opinium research amongst 2,000 UK drivers between 22 – 28 January 2019