Cover-More Insurance Services operates the website, and uses “Cookies” and other similar technologies to tailor content and marketing, and to improve and adjust user experiences. To find out more about “Cookies”, other similar technologies and the options available to manage them, please see below.

Cookies and other similar technologies

We use cookies and other similar technologies on our website, products and services. Cookies are small text files that are stored on your computer that hold information that a website can read. For example, cookies can be used to authenticate your visit and prevent you from having to log in every time you visit the website.

We collect both personal and non-personal information from you when you use our websites, products and services. For more information on how we deal with your information, please see our Privacy Policy.

We and our partners also use other technologies, including data stored on your web browser or device, identifiers associated with your device and other software for similar purposes. In this policy, we refer to “Cookies” and other similar technologies as “Cookies.” These technologies can be used to recognise your device as it interacts with our services. For instance, we can recognise when you visit pages on our or others’ sites, use parts of an app or when you open emails, we send you. These technologies include the following:

Pixel tags: Pixel tags are small blocks of code we install on our webpages, emails or advertisements. These are used to relay information about how you interact with our services and may contain information about your device and browser. For example, information about your device type, operating system, browser type and version, website visited, time of visit, referring website, IP address, whether you’ve opened an email or clicked on an advertisement. Pixels also provide the means by which third parties can set and read browser cookies from our websites.

Local storage: Where other types of cookies cannot be used, local storage allows us to store additional data to help improve your experience while using our services.

IP address: Every device that is connected to the internet has an Internet Protocol address. When you interact with our services, we and our partners use your IP address for security purposes, for example, to prevent fraud. We may also use your IP address to identify your location and display content that is more appropriate to you.

Device identifiers: We may also create or collect a unique device identifier so we can understand how you use your devices to access our services.

You can use your browser settings to allow or disallow Cookies. If you disallow Cookies, your use of our website, products or services may be impaired.

Types of Cookies

There are four categories of Cookies that may be served through our website, products or services:

Necessary: These Cookies are required in order for our services to operate. For example, maintaining a logged in session. Our websites cannot function without these cookies

Statistical Cookies: -Also known as “performance cookies,” these cookies collect information about how you use a website, like which pages you visited, and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized. Their sole purpose is to improve website functions.

Marketing: These Cookies are used to offer you more relevant advertising on other websites and to limit the number of times you see an advertisement. Our partners serve advertisements about our products and services and measure the effectiveness of our marketing campaigns.

Who sets Cookies on your device?

Cookies we place on your device when you are using our services are referred to as ‘first party Cookies’.

Our partners can also place Cookies on your device while you are using our services, and these are referred to as ‘third party Cookies’. We do not control third party cookies and cannot access them due to the way that cookies work, as cookies can only be accessed by the party who originally set them.

We encourage you to review the privacy and cookies polices of the third parties we work with for more information about cookies they set and how to manage them.

Managing Cookies

You can review your options to manage Cookies by opening the “Help” menu on the browser menu bar. Most browsers will tell you how you can disable or delete Cookies or set your browser to alert you when Cookies are being sent to your computer.

You can also limit interest-based advertising by opting out at or or If you are in Europe, more information is available at

If you reject all Cookies, you may not be able to use certain features of our websites and other products and services (including signing in to your account or completing a purchase on your shopping basket).

Policy Updates

We may update our Cookie Policy from time to time to reflect changes in technology, legislation, our operations, or as we otherwise determine is necessary or appropriate. Any such changes will become effective when we make the revised policy available on our website. We encourage you to review the date above frequently to ensure you are aware of when our policy was last revised, and to help you better understand the nature of your interactions with us.

Cookie Schedule


Cookie Name Purpose Retention
_stripe_mid Necessary for card transactions made on the website. 1 Year
_stripe_sid Necessary for card transactions made on the website. 1 day
_zlcstore Necessary for the website chat box functionality 1 day
AWSALB Registers which server cluster serves the user session Persistent
AWSALBCORS Registers which server cluster serves the user session 6 days
Cookiescriptaccept Used to determine has accepted the cookie in the consent box 29 days Necessary for card transactions made on the website. session
JSESSIONID Preserves the user state page requests session
Laravel_session Used when uploading website content by the user 1 day
m Determines the device used to access the website  
 Rc:c Used to distinguish between humans and bots  

Statistics Cookies

Cookie Name Purpose Retention
Used by google tag manager to control google analytics scripts
1 day
Registers the user with an unique ID
1 day
Registers the user with an unique ID
1 day
Used for sending google analytics
6 days
Keeps track special fonts used on the website

Marketing Cookies

Cookie Name Purpose Retention
Preserves users state across the website
1 year
Used by Facebook to deliver advertisements
3 months
Used by Google AdSense for experimenting with advertisements efficiency across websites using their services.
Used by google AdWords to re-engage visitors
1 Year
Used by Facebook to deliver advertisements
3 months
Used by google DoubleClick to register and report a website users actions
1 year
Used by Microsoft as a unique identifier enables user synchronising the ID across Microsoft platforms
179 days
Google ads advertisements ID
Collects a user’s statistical data for visits to a website
1 year
Collects statistical data related to a user’s website visits. the purpose is the segment users.
1 year
Collects statistical data related to a user’s website visits. the purpose is the segment users.
1 year
Test_cookie  To check if a user’s browser supports cookies 1 day
 tr  Used by Facebook to deliver a series of advertisements session
 Zte#  Saves the zopin live chat ID 1 day