Mapfre - Make a claim

Mapfre This insurance is underwritten by MAPFRE ASISTENCIA Compañía Internacional de Seguros y Reaseguros Sociedad Anonima which is authorised by Dirección General de Seguros y Fondos de Pensiones and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority. Details about the extent of regulation by the Financial Conduct Authority and Prudential Regulation Authority are available on request. MAPFRE ASISTENCIA Compañía Internacional de Seguros y Reaseguros Sociedad Anonima is incorporated and registered in the Kingdom of Spain and registered as a foreign company in the United Kingdom with company number FC021974, acting through its UK branch with branch number BR008042 and its principal office is at Alpha House, 5th Floor, 24A Lime Street, London, EC3M 7HS.

Claims Administrator

Claims are administered by Abraxas Insurance Administration Services Limited who acts on behalf of the Insurer. Abraxas Insurance Administration Services Limited is authorised and regulated by the Financial Conduct Authority with FCA number 308702. Abraxas Insurance Administration Services Limited is registered in England and Wales with company number 02928787 and its registered office is at 1 Victoria Street, Bristol Bridge, Bristol, BS1 6AA.

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You should not accept any offer without first contacting us to obtain our agreement, otherwise you may predjudice your claim.

Thank you for contacting InsuretheGap.com.

You will shortly receive an automated email confirming receipt of your enquiry, along with a ticket number you can use as a reference if you need to follow-up.

We will aim to respond to your email as soon as possible, usually within one working day.

If your query is urgent, or you would rather speak to someone over the phone, please contact our customer services team on 0203 305 6767.

Please note, our offices are open Monday to Friday 9.30am - 5pm (GMT) excluding public holidays.

Best wishes

The team at InsuretheGap.com