Privacy Policy

InsuretheGap.com is a trading name if Halo Insurance Services Limited and references in this policy to "We" or "Us" refer to Halo Insurance Services Limited (find out more in about us)

Your privacy is very important to us and we recognise the importance of protecting your personal and financial information. This Privacy Policy applies to all of the products, services and websites offered by InsuretheGap.com. The following outlines our privacy practices and what we do with your personal and financial information.

Collection of Personal Information

Data Protection laws and regulations place obligations on users of personal data aimed at protecting the privacy of individuals.

Your personal information means the information we have obtained from you when you requested a quote, completed the purchase process, or completed a form or questionnaire either online or over the telephone. Personal information we may ask you to provide includes but is not limited to, your name, address, date of birth and contact details (email and telephone). For your insurance to be valid, we need to know that you are within the age range covered by our policies and we may also need to make some checks and obtain data on the vehicle you are planning to insure. In the case of irregular account activity or to ensure the security of your account, we may request additional information such as proof of address, telephone numbers, passport details or driver's licence details.

Most of your personal information we obtain directly from you but some may be obtained by other means such as via our payment processing providers. This is only to provide you with the utmost protection and with the aim of preventing fraud and money laundering.

Use of your Personal Information

All information about you will be treated as private and confidential. We only use your personal information to effectively provide our insurance service to you, and (where requested) to keep you informed of our products and services, including our newsletter programme. Your personal information is used primarily to authenticate you as the owner of your account and to communicate with you. In the event of any doubt as to the authenticity of your account details, iCarhireinsurance reserves the right to request further personal information as may be considered appropriate under the circumstances.

We will use the information we have about you in the course of arranging and administering your insurance. This may involve passing information about you to insurers and other third parties involved in your insurance. For example, we may transfer your data to the Insurer who is underwriting the insurance policy that you have purchased, or where we are required to do so by law. Passing information also includes, but is not limited to, providing your personal information to payment processing providers to enable transactions on your account.

We may contact you on occasion in relation to any insurance contract that you purchase from us, for example at renewal time or after a change to the policy. We will never sell your personal information to third parties or share your personal information with third parties unrelated to providing you with our service.

In our effort to improve our service to you, we may send you information or marketing material from time to time, which we consider may interest or benefit you, especially with regards enhancements to our service. Agreeing with our standard terms indicates a willingness for this communication to take place. You can opt out of non-service related communication at any time by using the contact us form on the website, or clicking the unsubscribe links in any promotional emails you may receive from us in the future.

Unless you have opted out of such communication, we may pass information about you to other companies which are in or are associated with our group We or they may contact you to provide you with information on other products and services we or they can offer. If you are contacted by such means in future, you will always be given the option to opt out of any further such communication.

Management and storage of information

We hold your personal information in computer storage facilities, and hard-copy, paper based records in a secure environment and in accordance with strict policies based on the Payment Card Industry Data Security Standards and our Data Protection obligations. Staff are trained to understand and respect customers' confidentiality.

Security

Protection of your personal information is very important to us. We do our utmost to protect your account information. Data you enter onto our website is protected by 28 bit SSL (Secure Socket Layer) encryption, which guarantees that the information submitted from you to us via our website cannot be intercepted by a third party. Any password that you use with us will be stored in an encrypted format within our database and cannot be accessed or viewed by our staff. We do not store payment card details for purchases you make with us. When you enter payment details on our website they are transmitted in encrypted format directly to the payment card provider and are not held by us for any reason and cannot be viewed by our staff. When you are in an area of our site which is secured with 28bit SSL encryption you should see a padlock symbol on your browser.

Cookies

Like most websites we use cookies to help deliver our service to you. A cookie is a small file which is sent from a web server to a web browser and stored locally on the user's machine. The cookie is used to help improve your user experience, and helps us to do things like load your pages more quickly, generate a quote and assist with navigation around the site. Cookies do not store personal data and cannot be used to identify you. We also use analytics cookies to help us monitor usage, identify performance issues and improve overall customer experience. Accessing our site may also cause third party cookies such as those used by advertising networks like Google or Bing which help websites analyse user behaviour and understand more about the sources of traffic to their websites.

Links

We may place links within our website which enable customers to visit 3rd party content. We are not responsible for the conduct or content of such websites and we encourage you to familiarise yourself with their own privacy policies and terms of use.

Notification of changes

Any changes to our privacy policy or terms of use will be by publication onto the InsuretheGap.com website. In the event of material changes that directly affect the economic use of your personal information, we will require your prior authorisation in writing before effecting such a change on your account.

You have the right to request us to inform you about the personal data that we hold about your and to request its correction where necessary. This request must be made in writing to us and signed by you as the data subject. If you wish to make a subject access request, please visit the contact us page for our postal address

You also have the right to opt out of marketing communications at any time and can do so by clicking on any of the unsubscribe links at the bottom of any promotional email you may receive from us, or by using the contact us page on this website to inform us via email or post.